As a special Christmas treat, our microwave gave up its ghost of Christmases past. It was not as spectacular a death as I have observed on some microwaves: I was once present when a microwave decided to spark and catch on fire at a friend's house. No, the interlock mechanism between the latch button and the door appears to have once and finally given out, after being balky for several years. Both Mika and I were right in front of it as the microwave died in mid-zap; we at first thought a fuse had gotten tripped, and then maybe the ground protector on the outlet had flipped, but the microwave, try as we might, would simply not come back on.
There was once a time when this would have been considered a "major appliance" and fostered a trip to the bookshelf for consumer reports and an agonized discussion about what features we wanted and what brands were best. We're on our third microwave of the relationship since setting up housekeeping in 1987, and I remember well the great amount of research that went into the model we bought at Lechmere in Somerville for $129.95 22 years ago. That one (a GE) lasted 13 years, and broke more or less for the same reason the recently deceased Sharp did, namely the mechanical safety feature failed.
But time and tide being what they are in electronics, a larger (1.2 cubic foot, 1000-watt) microwave is now $50-$60 cheaper than the tiny 500 watt microwave was in 1987, and rather than waste a lot of time researching the ovens for what might be marginal differences in features and price that would not make a lot of difference in the end (we have limited options in our area for comparison shopping, anyway, being a less than metropolitan area, and Circuit City having exited the market a year ago). In the meantime, I found my body trying to put something into the dead microwave no less than five times between its failure yesterday and when I went out to buy a new one this morning (my body and brain often do not communicate, particularly in the kitchen). Obviously in the time-money-luxury-convenience tradeoff matrix of consumer purchases, getting a replacement fast was more important than marginal differences (if any) that could be achieved by better research.
So I went out the door this morning with the following list of criteria for finding a new oven:
- Don't buy a Sharp or a GE. I will not reward manufacturers who have created a product that broke on me.
- It must have a carousel. This seems to be the key to good microwaving, IMHO, having the food rotate inside.
- Capacity and power should be at least what we had before (1.1 cu foot, 1000 watts).
- Footprint should be approximately the same (we have a tiny kitchen and two growing boys).
- If possible, find a model that does not have a push-to-open latch, but has a handle on the outside.
On that last point, easier said than done: I could only find a couple of models like this. I comparison shopped at Best Buy, Kohl's, Bed Bath and Beyond, and Target, because this involved only a brisk walk up and down the Dunes shopping center and thus only one car trip and one attempt to park on a busy shopping day. (You get a sense of what my priorities in life are these days.) I found the model I wanted, an Oster, that had confusing and unnecessary controls (a "Popcorn" button, a "Soup" button, etc.) but which had the desired outside handle and a carousel and a minimally-acceptable feature set. It also had the very very nice feature of a child lock to prevent the kids from operating the microwave, which I found came in handy almost immediately (Izzy, my two year old, has buttonitis and has grown that he can now reach the place where the microwave sits.)
Here's the mistake I made. It was listed at $79.99 at Best Buy, which has a "we'll beat any competitor's price" "guarantee". In the course of my shopping, I found an identical one at Target for $79.99. What the heck, if I can get $10 knocked off, it's worth a trip back across the parking lot. So to make a long story short, since I had to wade through three employees at Best Buy, when I finally got a manager he offered to beat the price...by one cent. Yes, the "beat the competitors' price" guarantee was to sell me the same model at $79.98. In my continuing effort to not reward evil behavior, I told the guy I was going to pay a penny more at Target if that was the best he could do. That was the best he could do, so I bought it at Target.
All this is a rather long prologue to the hilarity that is major product design. Now you would think that the prices being what they are, in the perfection of the marketplace (ha!) now that we're about 30 years or so into the microwave-in-every-kitchen era (my in-laws excepted), my expectation would be that with component prices probably as low as they can go, manufacturers would seek to derive competitive advantage through better design and clearer user manuals.
Not so with this Oster. Buttons I expect to be "one touch" require 3 or 4 touches. The "minute plus" button doesn't zap food for a minute unless you press another button first. The "defrost by weight" feature requires that you memorize a little chart to indicate whether you are cooking chicken or beef or whatever (you punch in a numerical code) followed by the weight in pounds and ounces (with no leading zero for pounds, but a leading zero for ounces if you have between 0 and 9 ounces). There's no possible way to memorize this, or at least I have better things to do with my limited memory capacity. Hence the user manual goes up in the cabinet.
But the page illustrated herein really got me thinking. It lists the table of power settings on the microwave. You press "power" and "9", you get 90% power, "8" for 80% power, etc. So far, so good. There's nothing new here compared to any other microwave I've had. Can you notice the odd thing about this chart, though?
That's right, it includes a setting for "0" to indicate "0% power". Well, at first I thought, that's just another hilarious idiocy in technical writing. Or...was it? So I tried hitting 1 minute of cooking at 0% power, and hit start. And..the microwave came on, or at least the fan did, and it counted down from 1 minute!
Was this actually cooking anything, and perhaps 0% was some kind of base low power setting? I got a glass of water and let it sit to room temperature (measured with my new kitchen thermometer, THANK YOU SANTA CLAUS!) I then zapped it for five minutes at 0% power, with the microwave again humming with the sound of the fan, and the light on, and the countdown all taking up electricity. And when it pinged that it was done, I took the water out, and measured it, and it was at exactly the same temperature it was when I put it in.
So, yes, they have designed the internal software in the control pad to zap something at 0%. Maybe I'm being dense; maybe there's some reason to set it at 0% power. Although you'd think they'd also have an "infinity" button to cook it forever.
This may not seem like a big deal to my fellow cooks, but trust me as a software engineer this sets off all sorts of alarm bells about what sorts of corners they cut on the code-checking. I know, I know, there probably isn't anything actually dangerous lurking about, probably only more stupidity.
And, not to bury the lead, so far I'm quite happy with the new oven; it's cheap, it's got a lot more features than the first microwave we had, and it's pretty. I'm just a curmudgeon, I know.